Warranty

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The Urban Painter - Warranty Image

Our promise to you

Our promise is simple: We guarantee you will be 100% satisfied with our services or we will make it right. In addition, we offer a 2-year limited warranty on all exterior work and a 3-year limited warranty on all interior work. Please see below for more details on the specific items our warranty is limited to.

It's important to know exactly what comes with our warranty.
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Labour and materials are covered under warranty for two years.

If a defect occurs, we will supply labour and materials to correct the condition at no cost*. Please note that this warranty is in lieu of all other warranties, expressed or implied. Also, our responsibility is limited to correcting the defected areas only.

*LIMITATIONS TO WARRANTY:
This warranty excludes — and in no event will The Urban Painter be responsible for — consequential or incidental damages caused by accident or abuse, normal wear and tear, temperature changes, failure of workmanship done prior to our work, settlement or moisture; i.e., nail pops or cracks caused by expansion and/or contraction. Cracks will be properly prepared as indicated at time of job, but will not be covered under this warranty.
 
The exclusion also includes: Painted or stained horizontal walking surfaces (i.e. decks, floors and steps), Horizontal wood of any kind, dirt and mildew accumulation, paint failure due to rotted wood, structural defects, moisture intrusion, failure of previous paint coatings and insect infestation.
 
The Urban Painter is not responsible for differences in paint colour when performing warranty work.
why work with us
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2-year warranty
The-Urban-Painter-Calgary-No-Subcontractors
No subcontractors
The-Urban-Painter-Calgary-Free-Colour-Consult
Free colour consult
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Licensed and Insured
The-Urban-Painter-Calgary-Reputation
Reputation

testimonials

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"Everyone on the crew was friendly and on time each day. They were upfront about cost when we added items over and above our original quote. The crew checked in with us periodically to ensure they were on the right track and that we were happy with the outcome!"

Becky P. (Painting Windows & Doors - Exterior)
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"Everything was great! Friendly, polite, and professional crew!"

Rhonda H. (Painting Walls - Interior)
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"Excellent quality work. We are very happy with results and very happy with the friendly painters. Extremely happy with everything!"

Jamie & Kim (Painting Walls - Interior)
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Tell Us About Your Calgary Painting Project

We’d love to hear about your project. Give us a call today to speak to one of our friendly and helpful staff.

talk to us today!